Frequently Asked Questions

New users can create user accounts using their school’s teacher passcode. Each teacher passcode is a random eight-character alphanumeric code (example: A123-B123) Passcodes are unique and specific to each individual school/building within your school district.

In order to receive your school’s passcode, please submit a support ticket.

Once you have your school’s passcode, go to to www.discoveryeducation.com and click on the Passcode/New User tab. Enter your school’s eight-digit passcode in the provided boxes, and click on Login.

You will be required to enter your information in order to create a user account.

Please note that your username must be at least 6 characters long and unique not only to your school but unique to the whole DE community.

Administrators can find teacher passcodes within the DE Admin site. Multi-Account Administrators and Account Administrators can click on “Find Sites/Passcodes” to access all school passcodes. Site Administrators can view the school passcode under Manage My Account.

If you have any questions or need help, please contact the Discovery Education Customer & Technical Support Team at 800-323-9084.