BaselineEdge Copy and Paste in Safari
Some BaselineEdge users have reported issues trying to copy and paste from Word documents into Baseline when using Safari. – View DetailsLast Updated: December 11, 2013, 9:59 am – Severity: Medium
FPSWifi wireless network access - UPDATE 11/26/13
FPSWiFi is now available for use by staff at all schools. – View DetailsLast Updated: November 26, 2013, 9:32 am – Severity: Low
Powerteacher Gradebook - Error Generated after update to Java 1.7_45 (Update 45)
Powerteacher gradebook users on client machines (Windows and Mac OSX) that have updated to Java 1.7, update 45, will encounter an error when attempting to launch the gradebook applet. Error does not occur on Java 1.7, update 25, the most recent previous release. Workaround found in view details. – View DetailsLast Updated: November 8, 2013, 3:28 pm – Severity: Medium
New phishing email - Do not click any links or provide your information
We want to remind everyone not to click on links in suspicious emails. A recent phishing email is making the rounds. It is sent from SYSTEM ADMINISTRATOR with the subject Ref: 46/3001/ITSERVICE2013. View details for example of email. – View DetailsLast Updated: October 17, 2013, 11:22 am – Severity: High
Welcome to the
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
Be sure to provide as much detail as possible when submitting a ticket. This allows us to effectively handle your request.
For your reference, we provide an archive and history of all your support requests complete with responses.